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Who Is CustomSurveyor?

We're a small, close-knit team of online survey experts and reporting specialists.

We act as the online research department for our core group of repeat clients, taking care of online survey implementation and panel management details for marketing and research teams all over North America and Australia. more...
Why you should use CustomSurveyor™?
› Partnership Relationship:

We are proud that our client call us partners. We enjoy a partner type of relationship with each of our clients. We have developed many custom applications and surveys over time with each client, to help them to meet their business goals.
› Fast Turnaround:

We are developing only online market rearch surveys and applications since 2006. Typically we ask for three business days to get your survey up and running, but in special cases, we can develope it faster. We've done it in less than 24 hours in the most urgent cases, sometimes on weekends too. That's something our partners love. They can approch us any time.
› Dynamic Results:

We request you to have a through look at our online Dynamic Results pages. These live results are included with every web survey we construct, and they allow you to monitor the progress of your results while your survey is running.

› Data Exports and Reports:

We will send you your data file in an spreadsheet file format, or any other standard (or custom) data interchange format you require: SPSS, databases, flat files, or even XML formats. We can also setup automated download of data. We can also perform basic SPSS tables of the data, coding of open-ended responses.
› Survey Platform:

We tests our surveys using multiple versions of Netscape, Internet Explorer, and Mozilla Firefox.
Survey Platform

We tests our surveys using multiple versions of Netscape, Internet Explorer, and Mozilla Firefox.


  • Dedicated Servers:

    • We own Dell servers running on FreeBSD and load balanced Apache web server.

  • Database:

    • We use an MySQL, PostgreSQL and flat files for survey data storage and backup.

  • Back-up Protection:

    • Our database is backed-up daily onto a separate storage device located within the data center.

  • Bandwidth:

    • 100 MB burstable bandwidth is provided by svwh.net with a redundant network of multiple fiber trunks and backup generators.

  • Firewall Protections:

    • All ports are locked down with remote transfers using Juniper Networks firewalls and VPN tunnels.

  • Session Id's:

    • We do NOT rely on the use of "cookies". All browser settings are supported by our platform.

  • Foreign Language Support:

    • Our platform accepts unicode which allows us to conduct surveys in virtually all foreign language sets including Japanese and Chinese.

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